Matthew Sugars : Resume
Personal Details
Date of birth:24th October 1986Address:PO Box 120Freshwater NSW 2096 Australia |
Email:resume@matthewsugars.comWebsite Address:www.matthewsugars.com |
Send me a message
Career Objective
Network Engineer
Through my determination to learn new techniques and utilising my creative, persuasive and problem solving abilities, my goal is to obtain a position in a medium to large organisation with the responsibility of designing, refining and managing a network and computer infrastructure.
Education
Currently Studying
Information Technology Certificate IV (Database)
- Study Commenced 2011
- Northern Beaches College (night)
Tertiary Education
Cisco Network Academy Program - CCNA
- Chapter Test Results
- Completed: 2011
- Northern Beaches College (night)
Information Technology Certificate III (Network Administration)
- Results
- Completed: 2010
- Final Result: Distinction
- Northern Beaches College (night)
Cisco IT Essentials: PC Hardware and Software
- Chapter Test Results
- Completed: 2009
- Final Result: 86.3%
- Northern Beaches College (night)
Secondary Education
Higher School Certificate
- Completed: 2004
- Pittwater High School
Information Technology Certificate II
- Completed: 2004
- Pittwater High School
Certifications
Currently Studying
MCTS: Windows Server 2008 Active Directory, Configuration (70-640)
- To be completed: October 2011
Completed
Cisco Certified Networking Associate (CCNA)
- Completed: July 2011
- Score: 917/1000
Cisco Certified Entry Networking Technician (CCENT)
- Completed: Feb 2011
- Score: 937/1000
Experience
Technology Support Officer
TP3
- Duration: 2010 - Present
Duties:
- Troubleshooted and responded to internal issues on the support register to a service level agreement.
- Built, Configured and maintained 3 domain controllers, running Microsoft Exchange 2010 with a minimum of 60+ computers at each site. This improved security, performance, and enabled new features.
- Maintained an Standard Operating Environment (SOE) for our training rooms and staff computers. This included:
- Introduction of antivirus software to combat a spread of virii through Trainers USB media.
- Implementation of Virtualisation to allow Trainers to choose the correct Office version to train without compatibility issues
- Created and updated Business Documentation including:
- A list of all our servers including IP addresses and virtual machines
- A shutdown procedure for an emergency
- Business Continuity Document outlining what steps to take if the main site goes down
- Backup procedure for Exchange including command lines to extract the database
- Maintaining a wiki for commonly performed tasks
- Experience installing and configuring Servers and server roles:
- Microsoft Windows Server 2003 R2, 2008, 2008 R2
- Microsoft Sharepoint 2007 and 2010
- Microsoft Exchange 2010
- Microsoft Lync 2010
- Distributed File System
Web Developer / Systems Administrator
Boyd Design
- Duration: 2005 - 2010
Duties:
- Managing Linux servers running WHM and cPanel hosting software.
- Centralising the storage of data on an Ubuntu Linux server and maintaining a regular data backup plan and policy.
- Implementing a maintenance plan for the server and employees computers.
- Providing training for users and staff for Content Management Systems, Shopping carts and Newsletter managers.
- Providing helpdesk support for users having difficulties setting up and managing their email accounts.
- Liaising with programmers to develop large-scale programming jobs in PHP.
- Working unsupervised for over 6 months at a time.
- Converting and developed XHTML and CSS coded websites from a design for over 100 clients.
- Conforming HTML and CSS to W3C recommendations.
- Researching new methods for Javascript integration using a variety of Javascript frameworks such as jQuery and Prototype.
- Maintaining manuals and a knowledge-base to provide information on systems that were installed and configured.
Skills
General
- Worked with virtualisation technologies such as Hyper-V, VMware, Virtualbox
- Installing, configuring and maintaining Windows and Linux operating systems - including Windows Server 2003, 2008, 2008 R2, Windows XP, Vista, 7, and Ubuntu Linux.
- Installing, configuring and maintaining Active Directory - including configuring users, policies and permissions.
- Installing and testing New implementations of software and Operating Systems using virtualisation technologies such as VMware and Virtualbox.
- Physical handling of computer components, including installation and upgrading of hardware.
- TCP/IP Networking including DHCP and Static IP addressing, cabling and connector termination.
- Maintaining the security of a network, including wireless security.
- Providing Help Desk and End-user support to staff and external clients.
- Configuring User and group profiles, auditing and policy set up in Windows XP.
- Backing up and restoring hard drives with Symantec Ghost, Microsoft Backup and rsync.
- Configured Remote servers that have been set up with WHM / cPanel Hosting software, including logging in remotely using PuTTY (SSH).
- Researching, Planning and documenting changes to software and hardware.
- Installing and configuring LAMP servers.
- Experience coding PHP and using MySQL databases.
- Maintaining a system inventory.
- Configuring Microsoft Outlook, and Mozilla Thunderbird email applications using POP3/IMAP and SMTP.
Software
- Microsoft Office 2003, 2007, 2010, including Word, Excel, Access and Powerpoint.
- Dreamweaver.
- Photoshop and Gimp photo editing software.
- VMware and Virtualbox.
Computer Languages
- PHP / MySQL.
- XHTML.
- CSS.
- W3C Web standards.
Referees
David Cosentino
- 0408 884 488
Steve Tonkin
- 0422 311 644
Interests
- Astronomy.
- Learning about Linux and its capabilities.
- Landscape Photography.
- Snowboarding and bodyboarding.
